Shipping Notice - We are moving to new premises. Next orders will be shipped 25-Jan, 31-Jan.

Authority to leave - what does this mean?

Australia Post 'eParcel' deliveries are tracked and require a signature on delivery. You can choose what happens if no one is at the shipping address when the postman / courier attempts to deliver your order.

If you choose 'yes' for 'Authority to leave' the postman will put the package in a safe place out of the weather according to your instructions.

If you choose  'no' for 'Authority to leave' then the postman will put a card in your post box indicating which local post office you can collect the package from. You will need to provide identification to collect from the post office.

For more information see 'Carded Parcels'

This applies to eParcel deliveries only and not normal post.

Authority to leave terms & conditions

By ticking the box or selecting 'yes' at the checkout page on the website, Robot Gear's agent will leave your parcel at your unattended premises in accordance with your instructions.

You agree that the parcel is deemed received when left at your premises.

Robot Gear, and contractors associated with the delivery, do not accept responsibility for any loss or damage which results from this Authority to Leave delivery method. You agree to release 'Robot Gear' from and against any and all claims, demands, liabilities, losses, costs and expenses, including financial and other consequential losses, made, suffered or incurred by you or any other person or entity as a result of this Authority to Leave.

If you do not give 'Robot Gear' Authority to Leave, you will have to be at your premises in order for the delivery to occur.